Administrative Assistant Certification

Chapters :

Administrative Assistant Certification Program
- Administrative Assistant Certification Program
- The Final Certification Test
- Introduction
- Job Responsibilities of Administrative Assistants
- Essential Traits for Administrative Assistants
- International Association for Administrative Professionals
- Chapter Review Questions
Data Management Tools
- Data Management Tools
- Peripheral Devices (Technology use in the workplace Contd...)
- Computer Operating Systems & Basic Functions
- Computer Operating Systems & Basic Functions Contd...
- Text Editors and Word Processors
- Text Editors and Word Processors Contd...
- Formatting Documents
- Formatting Documents Contd...
- Formatting Documents Contd...
- Formatting Documents Contd...
- Spreadsheets
- Spreadsheets Contd...
- Using the Internet
- Using the Internet Contd...
- Computer Security
- Chapter Review Questions
Effective Management of Business Documents
- Effective Management of Business Documents
- "Need
- Emails and Email Etiquette
- Emails and Email Etiquette Contd...
- Letters
- Letters Contd... (Formatting)
- Letters Contd... (Language)
- Letters Contd... (Business letters 101)
- Letters Contd... (Complaint Letter)
- Letters Contd... (Fundraising Letter)
- Letters Contd... (Sales letters)
- Letters Contd... (Confirming Details Letter)
- "Business Writing Dos and Don""ts"
- "Business Writing Dos and Don""ts Contd..."
- Basic Rules of Business Writing
- Basic Rules of Business Writing Contd...
- Chapter Review Questions
Flow of Information
- Flow of Information
- Information Management
- Information Management Contd...
- Records Management
- Introduction to Reprographics
- Chapter Review Questions
- Self Study Multiple Choice Questions
Importance of Effective Communication Skills
- Importance of Effective Communication Skills
- Principles of Grammar and Punctuation
- Principles of Grammar and Punctuation Contd...
- Principles of Grammar and Punctuation Contd...
- Technicalities of Proofreading
- Chapter Review Questions
- Self Study Multiple Choice Questions
Introduction and Need for Planning
- Introduction and Need for Planning
- Process and Types of Planning
- Planning Time
- Planning Time...Continued
- Time Estimation Procedures
- Planning the Project & Task Delegation
- Chapter Review Questions
Introduction to Office Administration (Office Management)
- Introduction to Office Administration (Office Management)
- Office as an Eco-system
- Types of Business Organizations
- Overview of Management and Operational Functions
- Overview of Management and Operational Functions Contd...
- Overview of Management and Operational Functions Contd...
- Office Terminology
- Chapter Review Questions
Need and Benefits of Organizing
- Need and Benefits of Organizing
- Time Management
- Time Management Contd...
- Time Management Contd...
- Time Management Contd...
- Time Management Tools
- Crisis Management
- "Office Etiquettes
- Policies and Procedures
- Policies and Procedures Contd...
- Policies and Procedures Contd...
- Chapter Review Questions
Organization of Office Activities
- Organization of Office Activities
- Co-ordination and Scheduling of Meetings
- Requirements for Conferences
- Organizing Video Meetings
- Chapter Review Questions
- Self Study Descriptive Questions
- Self Study Multiple Choice Questions
Overview of Interpersonal Communication
- Overview of Interpersonal Communication
- Dimensions of Interpersonal Communication
- Communication Problems
- Listening and Interpretation
- Handling Criticism
- Chapter Review Questions
- Self Study Multiple Choice Questions
Tips to Improve your Resume
- Tips to Improve your Resume
- Effective Ways to Find a Job
- Review of Job Duties
- Chapter Review Questions
- Key Terms
- Self Study Descriptive Questions
- Self Study Multiple Choice Questions
Virtual Assistant Introduction
- Virtual Assistant Introduction
- Creating a Business Plan
- Equipment Required
- Online Tools for VA
- Chapter Review Questions
- Self Study Descriptive Questions
- Self Study Multiple Choice Questions