Management Skills Certification

  1. "Directing
    • Controlling and Monitoring"
    • Controlling and Monitoring"
    • Controlling and Monitoring"
    • Controlling and Monitoring"
    • Controlling and Monitoring"
    • Controlling and Monitoring"
    • Controlling and Monitoring"
    • Controlling and Monitoring"
  2. Being a Great Manager
    • Being a Great Manager
    • Emails
    • E-mail Etiquettes
    • Letters
    • Formatting
    • Language
    • Business letters
    • Complaint Letter
    • Fundraising Letter
    • Sales letters
    • Confirming Details Letter
    • Get Technology Savvy
  3. Financial Management
    • Financial Management
    • Financial Reporting
    • Standard Financial Reports
    • Non-Standard Financial Reports
    • Summary of Key Concepts
    • Chapter Review Questions
    • Self Study Multiple Choice Questions
    • Financial Management
    • How to Bill Members and Collect Payments
    • How to Collect Payments on Bad Accounts
    • Conclusion and Summary
    • Key Terms
    • Self Study Descriptive Questions
    • Self Study Multiple Choice Questions
  4. Management Skills Certification
    • Management Skills Certification
    • The Final Certification Test
    • Introduction to Management
    • Nature of Managerial Work and Roles of a Manager
    • Theories & Principles of Management
    • Chapter Review Questions
  5. Motivation
    • Motivation
    • Efficiency and Productivity Analysis
    • Efficiency and Productivity Analysis... Continued
    • Business Process Improvement (BPI)
    • Business Process Redesign (BPR)
    • Summary of Key Concepts
    • Chapter Review Questions
  6. Nature and Scope of Management
    • Nature and Scope of Management
    • Responsibility Centers in Business Organizations
    • Understanding Cost Centers
    • Understanding Revenue Centers
    • Cost Center and Business Analysis
    • Functional Areas of a Company
    • The Role of Management Function
    • Recognizing the Purpose of Each Functional Area of an Organization
    • Understanding the Interaction Amongst Functional Areas
    • Summary of Key Concepts
    • Chapter Review Questions
  7. Organizing
    • Organizing
    • Purpose and Benefits
    • Time Management
    • Time Monitoring
    • Time Planning
    • Time Planning...Continued
    • Crisis Management
    • Time Management Tools
  8. Planning
    • Planning
    • Steps in Planning
    • The Process of Planning
    • Types of Planning
    • Resource Planning
    • Cost Estimation Techniques
    • Time Planning
    • Keys to Time Estimation Techniques
    • Chapter Review Questions
  9. Reporting
    • Reporting
    • Some Report Basics
    • Report Writing
    • Memos
    • Memo Writing
    • Writing the Memo...Continued
    • Self Study Multiple Choice Questions
  10. Staffing
    • Staffing
    • Human Resource Management
    • Building and Managing Team
    • How to Manage a Team?
    • Key Terms
    • Self Study Descriptive Questions
    • Self Study Multiple Choice Questions
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