Root Cause Analysis Course

Chapters :

1. Analysis of Process
   • The Five Elements of Process
   • Statistics of Business Failure
   • Introduction
   • Conclusion and Summary
   • Key Terms
   • Self Study Descriptive Questions
   • Self Study Multiple Choice Questions
   • Failure Modes
   • Self Study Multiple Choice Questions
   • MCQ Key
   • Case
   • Re
   • Descriptive Questions Answer Key
   • Self Study Multiple Choice Questions
   • Multiple Choice Questions Answer Key
   • Examples/Case Studies
   • Resources
2. Certification Preparation Questions
   • Introduction
   • 80 Certification Preparation Questions
   • Introduction
   • Conclusion and Summary
   • Key Terms
   • Self Study Descriptive Questions
   • Self Study Multiple Choice Questions
   • Answer Key
3. Detection of Failure
   • The Process Capability Index: Cp and Cpk
   • Cpk and Detection Ranking
   • Introduction
   • Conclusion and Summary
   • Key Terms
   • Self Study Descriptive Questions
   • Self Study Multiple Choice Questions
   • The Pitfalls of Inspection
   • Descriptive Questions Answer Key
   • Self Study Multiple Choice Questions
   • Multiple Choice Questions Answer Key
   • Examples/Case Study
   • Resources
4. Failure Analysis Without Assumptions
   • Analysis of Failure to Create Wealth
   • Analysis of Failure to Improve Process
   • Introduction
   • Conclusion and Summary
   • Key Terms
   • Self Study Descriptive Questions
   • Self Study Multiple Choice Questions
   • Analysis of Failure to Delight Customers
   • Answer Key
   • Resources
   • Descriptive Questions Answer Key
   • Self Study Multiple Choice Questions
   • Multiple Choice Questions Answer Key
   • Examples/Case Studies
   • Resources
5. Introduction to Root Cause Failure Analysis
   • The Obstacles Created by Failure
   • An FMEA approach
   • Introduction
   • Conclusion and Summary
   • Key Terms
   • Self Study Descriptive Questions
   • Self Study Multiple Choice Questions
   • Temporary Correction and Permanent Prevention
   • The Road to Zero Defects
   • Answer Key
   • Resources
   • Descriptive Questions Answer Key
   • Self Study Multiple Choice Questions
   • Multiple Choice Questions Answer Key
   • Resources
   • Descriptive Questions Answer Key
   • Self Study Multiple Choice Questions
   • Multiple Choice Questions Answer Key
   • Resources
6. Occurrence of Failure
   • Incidents of Failure
   • Current Process Controls
   • Introduction
   • Conclusion and Summary
   • Key Terms
   • Self Study Descriptive Questions
   • Self Study Multiple Choice Questions
   • Descriptive Questions Answer Key
   • Self Study Multiple Choice Questions
   • Multiple Choice Questions Answer Key
   • Examples/Case Study
   • Resources
7. Preface
   • Preface
   • About the Author
   • Introduction
   • Root Cause Analysis Certification Program
   • The Final Certification Test
8. Risk Assessment
   • Thresholds for Response
   • The RPN
   • Introduction
   • Conclusion and Summary
   • Key Terms
   • Self Study Descriptive Questions
   • Self Study Multiple Choice Questions
   • Effects of Failure on Supplier and Customer Delight
   • Descriptive Questions Answer Key
   • Self Study Multiple Choice Questions
   • Multiple Choice Questions Answer Key
   • Examples/Case Studies
   • Resurces
9. Severity of Failure
   • Effects of Failure
   • Severity of Failure
   • Introduction
   • Conclusion and Summary
   • Key Terms
   • Self Study Descriptive Questions
   • Self Study Multiple Choice Questions
   • Causes of Failure
   • Descriptive Questions Answer Key
   • Self Study Multiple Choice Questions
   • Multiple Choice Questions Answer Key
   • Examples/Case Studies
   • Reources
10. Solution: Correction or Prevention
    • Assess the Right Solution Based on Relative Risk Asssessment
    • Cost and Time Elements
    • Introduction
    • Conclusion and Summary
    • Key Terms
    • Self Study Descriptive Questions
    • Self Study Multiple Choice Questions
    • Correction or Prevention?
    • Return on Investment
    • Descriptive Questions Answer Key
    • Self Study Multiple Choice Questions
    • Multiple Choice Questions Answer Key
    • Examples/Case Studies
    • Resources
11. The Leap from Chaos to Control
    • The Urgency of Record Keeping
    • The Continuous Improvement Cycle: Six Sigma Approach
    • Introduction
    • Conclusion and Summary
    • Key Terms
    • Self Study Descriptive Questions
    • Self Study Multiple Choice Questions
    • The Achievement:Creation of Wealth
    • Descriptive Questions Answer Key
    • Self Study Multiple Choice Questions
    • Multiple Choice Questions Answer Key
    • Examples/Case Studies
    • Resources