Virtual Assistant Certification

  1. Balancing Your Home Office & Family
    • Balancing Your Home Office & Family
    • Creating a Work Schedule
    • Carving Out Family Time
    • Taking Care of Yourself and Your Business
    • Minimize Time Urgency
    • Training & Education
    • Summary of Key Concepts
    • Chapter Review Questions
  2. Business Ethics
    • Business Ethics
    • Privacy Issues
    • Non Disclosure Agreements
    • Work Practices
    • Summary of Key Concepts
    • Chapter Review Questions
    • Self Study Multiple Choice Questions
  3. Business Registration and Licensing
    • Business Registration and Licensing
    • Naming Your Business
    • Forms of Ownership
    • State or Local Licensing
    • Taxes and Federal ID Number
    • Summary of Key Concepts
    • Chapter Review Questions
  4. Computer Skills
    • Computer Skills
    • Technology use in the workplace
    • Types of Computers
    • Peripheral Devices
    • Operating Systems
    • Basic Functions
    • File Management
    • Help and Support
    • Text Editors and Word Processors
    • Word Processing Software
    • Word Processing Functions
    • Formatting Documents
    • Paragraph and Page Formatting
    • Research Papers
    • Inserting and Formatting Images
    • Spreadsheets
    • Spreadsheet Organization
    • Using E-mail
    • Email Functions
    • Using the Internet
    • Web Browser Software
    • Using Windows Internet Explorer
    • Chapter Review Questions
    • 4 Information Management
    • Computer Skills
    • Technology use in the workplace
    • Types of Computers
    • Peripheral Devices
    • Operating Systems
    • Basic Functions
    • File Management
    • Help & Support
    • Text Editors and Word Processors
    • Word Processing Software
    • Word Processing Functions
    • Formatting Documents
    • Paragraph and Page Formatting
    • Research Papers
    • Inserting and Formatting Images
    • Spreadsheets
    • Spreadsheet Organization
    • Using E-mail
    • Email Functions
    • Using the Internet
    • Web Browser Software
    • Using Windows Internet Explorer
    • Chapter Review Questions
  5. Creating a Business Plan
    • Creating a Business Plan
    • Executive Summary
    • Industry Analysis
    • Competitive Analysis
    • Marketing Plan
    • Management Plan
    • Summary of Key Concepts
    • Chapter Review Questions
  6. Developing Your Services
    • Developing Your Services
    • Competitive Analysis
    • Specializing
    • Summary Of Key Concepts
    • Chapter Review Questions
    • Self Study Descriptive Questions
    • Self Study Multiple Choice Questions
  7. Expanding Your Virtual Assistant Business
    • Expanding Your Virtual Assistant Business
    • Delegating Tasks
    • Hiring Inexpensive Help
    • Work From Anywhere
    • Summary of Key Concepts
    • Self Study Descriptive Questions
    • Self Study Multiple Choice Questions
  8. Introduction to SEO and what it involves
    • Introduction to SEO and what it involves
    • Finding Clients for your SEO Business
    • Selling your business through SEO
    • Introduction to SEO and what it involves
    • Key Terms
    • Self Study Descriptive Questions
    • Self Study Multiple Choice Questions
  9. Marketing Your Services
    • Marketing Your Services
    • Creating a Business Image
    • Elevator Pitch
    • Company Website
    • Social Media Marketing
    • Summary of Key Concepts
    • Chapter Review Questions
  10. Marketplaces For Your Services
    • Marketplaces For Your Services
    • Upwork
    • Elance
    • Freelancer.com
    • Guru
    • Craigslist
    • Summary of Key Concepts
    • Chapter Review Questions
  11. Online Forums & Communities
    • Online Forums & Communities
    • Task
    • Introduction
    • Conclusion and Summary
    • Key Terms
    • Self Study Descriptive Questions
    • Self Study Multiple Choice Questions
  12. Organizing Your Work Flow
    • Organizing Your Work Flow
    • Tracking Activities
    • Keyboard Shortcuts
    • Keeping Lists
    • Prioritizing Tasks
    • Creating Routines
    • Summary of Key Concepts
    • Chapter Review Questions
  13. Pricing Your Services
    • Pricing Your Services
    • Setting Fees
    • Getting Paid
    • Bookkeeping
    • Summary of Key Concepts
    • Chapter Review Questions
    • Self Study Multiple Choice Questions
  14. Sample Documents
    • Independent Contractor Agreement
    • Independent Contractor Agreement Contd...
    • Non Disclosure Agreement
    • Subcontractor Master Agreement
    • Subcontractor Master Agreement Contd...
    • Appendix A -
    • Website Privacy Policy
    • Sample Flyer
    • Sample Press Release
    • Sample Marketing Letter
    • References
  15. Setting Up Your Virtual Office
    • Setting Up Your Virtual Office
    • Virtual Office Location
    • Furniture
    • Home Insurance
    • Equipment
    • Software
    • Summary of Key Concepts
    • Chapter Review Questions
  16. Social Media - The Next Big Marketing Revolution
    • Social Media - The Next Big Marketing Revolution
    • Is Social Media Marketing Worth Your Time?
    • Why You Need to be There?
    • Technological Innovations and Their Impact on Business
    • Conclusion
    • Task
    • Self Study Multiple Choice Questions
  17. Virtual Assistant Certification Program
    • Virtual Assistant Certification Program
    • The Final Certification Test
    • About the Author
    • What is a Virtual Assistant?
    • Definition of a Virtual Assistant
    • Benefits of Being a Virtual Assistant
    • Who Can Be A Virtual Assistant
    • Future Outlook For Virtual Assistants
    • Summary of Key Concepts
    • Chapter Review Questions
  18. Virtual Assistant Tools
    • Virtual Assistant Tools
    • Virtual Assistant Organizations
    • Virtual Assistant Conferences
    • Online Tools
    • Summary of Key Concepts
    • Chapter Review Questions
    • Self Study Multiple Choice Questions
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