Communication in the 21st Century Workplace

The workplace is more diverse than ever before. As the world population grows and our connectivity increases, it is common to work alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions. The increased diversity coupled with the shift toward remote and hybrid work environments means its more critical than ever to develop appropriate communication strategies and practices. This course will teach you to identify and adapt your own communication style to not only increase team productivity, but also build bridges with colleagues from all backgrounds. By the end of this course, you will be able to:

  • Identify your own communication style
  • Describe methods to increase effective communication
  • Discuss how changing demographics affect workplace communication
  • Differentiate between the five working generations and their communication preferences
  • Identify the communication benefits of different work environments, such as in-person, virtual, or hybrid
  • Discuss effective techniques for communicating with a diverse workforce
  • Implement a flexing communication strategy to better communicate with ones workplace team

Offered By -

Communication in the 21st Century Workplace

Earn a Certificate upon completion

  • Introduction
  • Communicating With Peers Part 1
  • Communicating With Peers Part 2
  • Book Chat: Working Effectively with Virtual Teams
  • Tips for Effective Virtual Meetings
  • Communicating With Your Manager
  • Communicating With Executives
  • Deciphering the Communication Styles of Managers
  • Persuading Executive Managers
  • Communicating with Your Employees
  • Giving Feedback to Your Employees
  • Book Chat: Listen Up
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