Network Engineer-Support Intern

We provide a Hybrid Cloud Management services working with start-ups and mid-sized enterprise clients.  We manage a diverse range of IT infrastructure for our clients and our own cloud platform. Our mission is to delight our clients with proactive technical operations support.

The company provides an ideal opportunity for individuals passionate about hands-on technology infrastructure management and looking to expand their technical expertise. We are looking for a  Network Engineer-Support Intern with the following requirements:

• Hands-on installation and support of Data Center & Client infrastructure
• Work with end customers to resolve problems
• Knowledge of Network & Systems Design to help in improved performance, reliability, and security.
• Assist your mentor to ensure smooth operations by implementing & maintaining SOPs including monitoring.
• Collaborate with NoC team and other team members.
• Working under close supervision.
• Use verbal and written communication skills to convey basic, routine information about day-to-day activities to others who are fully knowledgeable in the subject area.
• Complete tasks that require multiple steps that must be performed in a specific order, using directions or manuals that accurately document the steps necessary to perform the tasks.
• Use deductive problem solving required to solve moderately complex problems; most problems have defined processes of diagnosis/detection; some limited data analysis may be required.
• Exercise some creativity may be required to troubleshoot technical problems or deal with novel circumstances.

Benefits:

• Practical experience with varied business activities
• Shadowing, mentoring, and training opportunities with experienced and accomplished business professionals
• Hands-on installation and support of Data Center & Client infrastructure
• Work with end customers to resolve problems
• Knowledge of Network & Systems Design

Pre required skill level:

• Logical Reasoning & Aptitude
• working knowledge of Linux OS, Scripting, and Virtualization.
• Hands-on familiarity with hardware components.
• Working knowledge of Windows, Public Cloud-like AWS is a plus

Ideal for: High school students who want to explore Software Industry as a Network Engineer-Support intern

What to expect:

• Certificate on completion
• Unpaid
• Interning (Work hour commitment: Daily 4 Hours)
• This role is based in Milpitas, CA office (70%) and requires driving to our client offices or data center (30%) in the Bay area.